Return Policy

Last updated: February 27, 2025


Thank you for your purchase.

We hope you're happy with it! However, if for any reason you are not completely satisfied with your purchase, you may return it for a full refund, credit note, or exchange.

Please see below for details on our return policy.


📦 Return Policy

All returns must be shipped within thirty (30) days of the purchase date. All returned items must be new, unused, with all tags and original packaging intact.​

To return an item, please email louise.degastines@gmail.com

Once you receive an agreement by return email, place the item in its original packaging and send it to the following address:

Louise de Gastines Studio
5 rue de l'église
St Martin Ste Catherine, 23430
France

Please note that you are responsible for all return shipping costs. We strongly recommend using a shipping method with a tracking number.

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🔄 REFUND PROCEDURE

Upon receipt of your package, and provided the item is in good condition, a full refund of its original price will be refunded to the account used for payment within 7 business days.

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